Refunds

Refund Policy

Last updated: April 15, 2026Effective: April 15, 2026
Warnvo offers subscription plans for our consumer protection platform. This Refund Policy explains when and how refunds are issued.

1. Subscription Refunds

  • Monthly subscriptions: You may request a full refund within 7 days of your initial purchase if you are not satisfied with the Service.
  • Annual subscriptions: You may request a full refund within 14 days of your initial purchase.
  • Renewal charges: Refunds for renewal charges are not available after the renewal date, except where required by applicable law.

2. How to Request a Refund

To request a refund, contact us at [email protected] within the applicable refund window. Include your account email and the reason for your request. We will process approved refunds within 5-10 business days.

3. Non-Refundable Items

  • One-time scan credits that have been used
  • Subscription charges after the refund window has expired
  • Charges for plan upgrades where the upgraded features have been used

4. Cancellation

You may cancel your subscription at any time through your account settings. Cancellation stops future charges but does not automatically trigger a refund. Cancelled subscriptions remain active until the end of the current billing period.

5. Chargebacks

If you initiate a chargeback with your bank or credit card company instead of contacting us, we reserve the right to suspend your account pending resolution.

6. Contact

For refund requests or billing questions, contact us at [email protected].

Questions about this policy? Email us at Contact us